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Digital commerce Stories - Page 12

Global Stories

Digital commerce stories

Persistent revenue grows as AI, cloud deals accelerate
Customer Relationship Management

Persistent revenue grows as AI, cloud deals accelerate

Persistent lifts quarterly revenue 17.3% year-on-year to USD $422.5 million as accelerating AI and cloud deals drive larger client wins.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 22nd Jan 2026
Rithum reshapes leadership with new CRO and CFO appointments
Data Analytics

Rithum reshapes leadership with new CRO and CFO appointments

Commerce software group Rithum hires Gregory Banning as CRO and elevates Caitlin Hauser to CFO as it revamps its senior leadership team.

By Sofiah Nichole Salivio • 3 min read • Thu, 22nd Jan 2026
Google unveils open UCP standard for AI-driven shopping
Customer Experience

Google unveils open UCP standard for AI-driven shopping

Google has launched an open Universal Commerce Protocol to standardise AI shopping flows across search, apps, merchants and payments.

By Mark Tarre • 4 min read • Tue, 20th Jan 2026
eDesk appoints Gareth Cummings as CEO to drive AI push
Software-as-a-Service

eDesk appoints Gareth Cummings as CEO to drive AI push

eDesk names Gareth Cummings as CEO, tasking the AI veteran with leading an 'AI-first' expansion drive across EMEA and North America.

By Sofiah Nichole Salivio • 4 min read • Tue, 20th Jan 2026
BioCatch warns AI agents will supercharge online fraud
Biometrics

BioCatch warns AI agents will supercharge online fraud

BioCatch warns AI shopping agents will turbocharge online fraud, urging banks and retailers to distinguish helpful bots from criminal misuse.

By Melania Watson • 4 min read • Fri, 16th Jan 2026
Akeneo unveils AI‑driven Winter Release for agentic commerce
Digital Transformation

Akeneo unveils AI‑driven Winter Release for agentic commerce

Akeneo launches an AI‑driven Winter Release to power “agentic commerce”, speeding product data from enrichment to activation for AI buyers.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 15th Jan 2026
AI data management market to hit USD $239.15bn by 2034
Unified Communications

AI data management market to hit USD $239.15bn by 2034

AI data management is set to surge to USD $239.15bn by 2034 as cloud, streaming data and governance needs reshape enterprise data strategy.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 15th Jan 2026
Chargebacks surge threatens retailers' holiday profits
Data Analytics

Chargebacks surge threatens retailers' holiday profits

Chargebacks surge after record online holiday sales, with USD $181 billion in returns putting retailers' first-quarter profits at risk.

By Shannon Williams • 4 min read • Thu, 15th Jan 2026
Ant backs Google's Universal Commerce Protocol push
Crypto

Ant backs Google's Universal Commerce Protocol push

Ant backs Google's new Universal Commerce Protocol to standardise how AI agents handle shopping, payments and post-purchase support.

By Sofiah Nichole Salivio • 4 min read • Wed, 14th Jan 2026
Adobe sees surge in AI-driven traffic & conversions
Data Analytics

Adobe sees surge in AI-driven traffic & conversions

Adobe says generative AI referrals to retailers jumped nearly 700% over the 2025 holidays, driving longer visits and stronger conversions.

By Mark Tarre • 4 min read • Tue, 13th Jan 2026
Salesforce adds shared-context AI tools for retailers
Unified Communications

Salesforce adds shared-context AI tools for retailers

Salesforce launches Agentforce 360 retail tools to unify AI across marketing, eCommerce and service, promising smoother shopper journeys.

By Mark Tarre • 3 min read • Tue, 13th Jan 2026
Talkdesk unveils new AI tools for retail & consumer goods
Unified Communications

Talkdesk unveils new AI tools for retail & consumer goods

Talkdesk unveils Commerce Orchestration and Consumer Goods Experience Cloud to coordinate AI-driven retail journeys end to end.

By Catherine Knowles • 4 min read • Mon, 12th Jan 2026

Stories from Other Regions

Digital commerce stories

Airwallex buys Paynuri to launch payments in Korea
Digital Transformation

Airwallex buys Paynuri to launch payments in Korea

Airwallex buys Korean fintech Paynuri, securing key licences to launch local payments and FX services for Korean and global businesses.

By Kaleah Salmon • 3 min read • Thu, 22nd Jan 2026
Mobile & AI power record UK online Christmas sales
Data Analytics

Mobile & AI power record UK online Christmas sales

UK shoppers spent a record GBP £26.9bn online over Christmas 2025, as mobile purchases surged and AI-driven referrals leapt from 2024.

By Mark Tarre • 3 min read • Tue, 20th Jan 2026
Check Point backs Google Cloud to close ASEAN 'Cloud Gap'
Firewalls

Check Point backs Google Cloud to close ASEAN 'Cloud Gap'

Check Point backs Google Cloud tools to close ASEAN's 'cloud gap', promising in-band, AI-driven security without slowing digital growth.

By Karen Joy Bacudo • 4 min read • Fri, 16th Jan 2026
Google launches open protocol to power AI shopping
Digital Transformation

Google launches open protocol to power AI shopping

Google launches Universal Commerce Protocol to link AI shopping agents, retailers and payments in a new 'agentic commerce' push.

By Mark Tarre • 4 min read • Thu, 15th Jan 2026
AI drives rise of solo 'Founder + AI' UK businesses
Software-as-a-Service

AI drives rise of solo 'Founder + AI' UK businesses

AI is fuelling a boom in solo UK “Founder + AI” ventures as entrepreneurs favour lean, automated operations over hiring staff.

By Kaleah Salmon • 3 min read • Mon, 12th Jan 2026
Datec pushes paper retention packs for greener eCommerce
Customer Experience

Datec pushes paper retention packs for greener eCommerce

Datec pushes all-paper eComPack to cut plastic, speed warehouse packing and appeal to eco-conscious UK eCommerce customers.

By Sofiah Nichole Salivio • 4 min read • Mon, 12th Jan 2026