Productivity stories - Page 9
Dell debuts Premium 14 & 16 laptops with Intel AI chips
Last month
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power / energy
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clean technologies
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agentic ai
Dell debuts 14in and 16in Premium laptops with OLED screens, Intel Core Ultra chips and RTX graphics, targeting power users and creators.
AI proof over hype: In a market obsessed with scaling AI, smart organisations are obsessed with proof
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digital transformation
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it automation
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rpa
As AI hype grows louder, disciplined organisations are shifting from flashy demos to proven, trustworthy tools that deliver real results.
Schneider Electric unveils open software-defined DCS
Last month
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digital transformation
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edge computing
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power / energy
Schneider Electric launches EcoStruxure Foxboro SDA, an open software-defined DCS aimed at flexible, hardware-agnostic industrial control.
UiPath & Deloitte launch agentic ERP for AI-first ops
Last month
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digital transformation
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it automation
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partner programmes
UiPath and Deloitte unveil Agentic ERP to orchestrate AI agents, bots and people across fragmented finance and supply chain workflows.
MHP named ServiceNow's Automotive Partner of the Year
Last month
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digital transformation
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cx
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martech
ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.
INFORM launches YMSlite for smaller yard operations
Last month
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digital transformation
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supply chain
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erp
INFORM unveils YMSlite, a cloud yard tool giving smaller logistics sites real-time trailer visibility, faster setup and simpler dock control.
8x8 launches Engage globally to extend customer CX
Last month
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uc
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data analytics
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digital transformation
8x8 rolls out Engage globally, arming frontline and specialist teams with contact centre-grade tools to unify customer experience.
Fairview selects Workday to modernise HR, finance, supply
Last month
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digital transformation
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hcm
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rpa
Fairview selects Workday to overhaul HR, finance and supply chain in a multi-year move to a single AI-enabled operations platform.
Finastra adds real-time AI fraud checks to payments
Last month
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saas
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crypto
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fintech
Finastra is embedding FraudAverse's AI-driven fraud checks into its Financial Messaging platform to secure real-time global and instant payments.
Alchelyst merger creates unified private markets platform
Last month
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digital transformation
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fintech
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cx
Alchelyst merges with Lyra Client Solutions to form a unified tech-enabled private markets servicing platform led by founder Joan Kehoe.
Sinch unveils Voice Relay to power AI-driven calls
Last month
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uc
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digital transformation
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cx
Sinch launches Voice Relay, linking text-based AI agents to live calls to streamline customer support on its expanded global voice network.
ConnectWise unit maps IT pay trends, automation push
Last month
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digital transformation
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it automation
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partner programmes
Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.
Irish firms boost generative AI use as staff adopt it
Last month
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data protection
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digital transformation
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martech
Irish workers race ahead of their employers on generative AI, as staff adopt free tools faster than firms can set policies and pay for them.
monday.com gives AI agents full user status on platform
Last month
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saas
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crm
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devops
monday.com now lets AI agents sign up and work as full platform users, with direct workspace access, shared governance and unified pricing.
AI productivity gains erased by document verification
Last month
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data protection
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document management
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devops
AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.
Luminance opens AI contract tool with clearer reasoning
Last month
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devops
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digital transformation
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rpa
Luminance opens its Autonomous Negotiation AI to non-lawyers, adding detailed reasoning and history for fully automated contract decisions.
Entrepreneurs turn to AI for efficiency, not new markets
Last month
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robots
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manufacturing
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data analytics
Entrepreneurs increasingly see AI as a tool for efficiency and cost-cutting, not a springboard to new markets or sustainability goals.
Zendesk to acquire Forethought in agentic AI expansion
Last month
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digital transformation
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cx
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martech
Zendesk to buy AI agent platform Forethought in its biggest deal in nearly 20 years, betting on self-improving automation in customer service.
Gamma urges diagnosis-led rethink of customer experience
Last month
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edutech
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uc
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cx
Gamma is urging organisations to treat missed calls and long queues as symptoms of deeper CX flaws in systems, processes and culture.
Banks lag ISO 20022 deadline as data issues persist
Last month
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digital transformation
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fintech
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cx
Nearly half of banks risk missing key ISO 20022 rules due November 2026, despite heavy spend and persistent data and systems gaps.