Service management stories - Page 3
Cohesity unveils Enterprise AI Resilience for safe scale
Last month
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data protection
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dr
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hybrid cloud
Cohesity launches Enterprise AI Resilience to protect production AI, contain rogue agents and speed recovery across hybrid data estates.
Deskpro brings cloud & VPC help desks to AWS shopfront
Last month
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uc
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data protection
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private cloud
Deskpro launches cloud and VPC help desk on AWS Marketplace, giving organisations flexible hosting, AI options and streamlined procurement.
Structural stress rises for sysadmins in hybrid IT era
Last month
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devops
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digital transformation
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it automation
Hybrid IT sprawl is driving “structural stress” for sysadmins as security risks rise, responsibilities grow and control over tools shrinks.
HPE complete care service: Refocused for your AI advantage
Last month
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hybrid cloud
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data analytics
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digital transformation
HPE revamps Complete Care Service into a unified, AI-powered support model to simplify hybrid IT, bridge silos and scale enterprise AI.
1Kosmos adds identity checks to ServiceNow AI workflows
Last month
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uc
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surveillance
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biometrics
1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.
Keeper connects Jira workflows with privileged access
Last month
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siem
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digital transformation
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pam
Keeper launches native Jira integrations to tie security incident workflows directly to privileged access approvals while retaining zero-knowledge controls.
TeamViewer enhances Microsoft Intune integration
Last month
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mdm
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it automation
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partner programmes
TeamViewer has expanded its integration with Microsoft Intune, adding new remote support capabilities aimed at streamlining IT workflows and strengthening security.
UpGuard unveils Risk Automations to speed cyber fixes
Last month
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uc
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siem
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cloud security
UpGuard debuts Risk Automations to link cyber risk findings with security workflows, promising faster fixes after USD $75 million raise.
TCS, Zscaler expand partnership with AI workspace suite
Last month
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firewalls
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digital transformation
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network security
TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.
Atlassian brings AI agents to Jira with MCP support
Last month
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saas
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devops
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digital transformation
Atlassian launches Jira AI agents with MCP support, embedding governed automation in existing workflows rather than separate chat tools.
UK IT departments most confident on AI future-readiness
Sun, 15th Feb 2026
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saas
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digital transformation
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partner programmes
UK IT teams are Europe's most confident on AI and cybersecurity, yet a survey shows many still lag in turning that optimism into maturity.
Celonis names Ewan Henderson North America GM for AI push
Thu, 5th Feb 2026
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manufacturing
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digital transformation
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rpa
Celonis hires veteran software leader Ewan Henderson as North America GM to tighten AI's link to day-to-day operations and measurable ROI.
Atos secures first dual Scopism SIAM Assured status
Fri, 23rd Jan 2026
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digital transformation
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cloud services
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it services
Atos becomes the first organisation worldwide to achieve dual Scopism SIAM Assured status for both service provision and consultancy.
Expereo to manage Kingspan Light, Air + Water network
Wed, 10th Dec 2025
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uc
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network infrastructure
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digital transformation
Expereo wins global deal to unify Kingspan Light, Air + Water's network across 100 sites, replacing fragmented local connectivity setups.
Combilift boosts efficiency with AI-powered Infor SyteLine
Thu, 12th Dec 2024
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manufacturing
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digital transformation
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cx
Global forklift manufacturer Combilift has boosted efficiency and revenue following the implementation of Infor SyteLine, resulting in a 30% revenue increase.