ServiceNow stories - Page 2

Bonfy launches ACS 2.0, a cross-channel data security platform to monitor and control how AI agents access, process and share content.

Boomi tops Gartner's 2026 iPaaS Magic Quadrant for Ability to Execute, extending its run in the Leaders segment to a 12th year.

Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.

Sweep lands SailPoint, Wiz, Vanta and Varonis as security vendors seek tighter control and audit-ready visibility over Salesforce sprawl.

ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.

DevRev to expand its Computer AI agent platform in India, debuting Agent Studio and Text2SQL tools to push enterprises beyond pilot projects.

Cohesity launches Enterprise AI Resilience to protect production AI, contain rogue agents and speed recovery across hybrid data estates.

Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.

Forcepoint adds ARIA AI assistant and a faster endpoint agent to Data Security Cloud to tighten policy control for generative AI workloads.

1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.

UpGuard debuts Risk Automations to link cyber risk findings with security workflows, promising faster fixes after USD $75 million raise.

UK organisations' AI maturity score dropped 9 points to 35 despite rising investments and over 100 AI projects launched by 56% of businesses surveyed.

UK consumers remain sceptical about AI's ability to provide emotionally intelligent customer service, with only 55% believing it can recognise emotions.

The UK's recent Spring Statement has sparked enthusiasm among tech leaders, who back the Chancellor's GBP £3.25 billion investment in AI for public service efficiency.

Technology leaders have praised the Chancellor's Spring Statement, urging for investment in AI and automation to unlock £45 billion in public sector savings.

Experts respond positively to the UK Government's move to integrate artificial intelligence into the civil service, highlighting the need for effective governance and quality data.

UK tech leaders have welcomed the Prime Minister's pledge to reshape the state, underscoring AI's vital role in boosting public service efficiency.

The AI Summit in Paris brought industry leaders together to discuss ethical AI implementation, highlighting the urgent need for responsible strategies to harness its potential.

ServiceNow has named Damian Stirrett as the new Group Vice President and General Manager for their UK and Ireland operations, boosting their digital growth strategy across Europe.

SaaS giant Freshworks enlists Abe Smith, with his 25-year field sales experience from Zoom, Oracle, and Cisco, as Chief of Global Field Operations to spur its upmarket progression.