Workflow Automation stories - Page 7
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
EY rolls out AI audit tools across global assurance
This month
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data analytics
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digital transformation
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fintech
EY deploys agentic AI across 160,000 audit engagements, backed by Microsoft, as it launches new assurance services and training.
DXC & Servicenow launch agentic AI internal testbed
This month
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digital transformation
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hcm
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partner programmes
DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.
Autodesk launches Forma Building Design for Revit links
This month
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smart cities
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rpa
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ai
Autodesk debuts Forma Building Design to tie early schematic work more closely to Revit, with new carbon tools and cloud links.
CompTIA launches AI Agent Essentials course for workers
This month
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devops
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data analytics
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it automation
CompTIA unveils AI Agent Essentials to help non-technical staff understand autonomous workplace tools and the risks of agentic systems.
Gainsight adds MCP support for AI retention workflows
This month
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crm
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data protection
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digital transformation
Gainsight adds MCP support to let customer success teams build AI agents that use live account data to automate retention and renewal work.
Cursor 3 retools coding workspace around AI agents
This month
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rpa
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software development
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agentic ai
Cursor 3 rebuilds the coding workspace around AI agents, adding cross-repository collaboration, cloud handoffs and review tools for developers.
Rithum appoints Mausam Bhatt as Chief Product Officer
This month
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data analytics
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digital transformation
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martech
Rithum brings in former Realtor.com executive Mausam Bhatt to steer product strategy as it ramps up AI-led tools and automation across its platform.
Optimizely named Gartner leader for ninth year running
This month
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martech
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rpa
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personalisation
Optimizely says its AI-driven content marketing platform has helped secure a ninth straight Gartner Leader spot as vendors race to automate workflows.
Softr launches AI no-code platform for business teams
This month
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saas
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crm
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digital transformation
Softr unveils AI-native no-code platform that lets non-technical teams build live business apps with permissions, data and workflows from a prompt.
N-able adds Zensec & Atomatik to alliance programme
This month
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data protection
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dr
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ransomware
N-able widens Technology Alliance Program with Zensec and Atomatik, adding incident response services and workflow automation for managed service providers.
Infobip embeds AI across operations at DevDays 2026
This month
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uc
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digital transformation
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cx
Infobip uses DevDays 2026 to push AI into workflows, training and product design as it marks 20 years and expands its global cloud platform.
AI agents shake up accounting firms' bookkeeping workflows
This month
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data protection
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digital transformation
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rpa
AI agents prompt accounting firms to redesign bookkeeping and tax workflows as junior staff tasks are automated and human oversight stays central.
Legora hits USD $100 million ARR as legal AI demand grows
This month
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digital transformation
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rpa
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risk & compliance
Legora tops USD $100 million ARR in 18 months as legal AI adoption accelerates across firms and corporate teams.
ServiceNow warns of Ireland's 284 million-hour service gap
This month
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crm
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digital transformation
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cx
ServiceNow research says Irish customers lose 284 million hours a year to poor support, as fragmented systems and weak empathy blunt AI gains.
Paysecure and Yaspa partner to link open banking platforms
This month
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data analytics
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fintech
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cx
Paysecure and Yaspa team up to add open banking, fraud controls and account-to-account payments to merchants' checkout flows.
Freshworks boosts Freshservice with live asset mapping
This month
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digital transformation
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it automation
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multi-cloud
Freshworks adds live asset discovery to Freshservice, aiming to give IT teams clearer hybrid estate visibility and faster incident response.
Kyndryl launches agentic AI service management toolkit
This month
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data protection
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devops
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hybrid cloud
Kyndryl unveils a governance toolkit to help firms supervise autonomous AI agents across IT operations, as enterprises move beyond pilot projects.
Foxit adds PDF Action Inspector to spot hidden risks
This month
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data protection
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document management
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ecm
Foxit's latest PDF Editor update adds Action Inspector to uncover hidden scripts and redaction-bypassing behaviour in business documents.
How leadership, people and technology are key for AI adoption across Irish businesses
This month
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network infrastructure
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hybrid cloud
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data analytics
Irish businesses urged to pair leadership, skills and AI-ready infrastructure to turn workplace experimentation into measurable value.
Women in tech urged to back themselves in tech careers
This month
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rpa
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supply chain
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llms
Women in tech are being urged to back themselves and enter the room before they feel ready, as leaders call for faster progress and greater representation.