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Incident management Stories - Page 7

Irish Stories

Incident management stories

Carbery CogniMed, Love Better win UCC IGNITE awards
EduTech

Carbery CogniMed, Love Better win UCC IGNITE awards

The showcase highlighted early-stage ventures tackling clinical delays, relationship support and school safety as finalists pitched to investors and local firms.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 20th Apr 2026

Global Stories

Incident management stories

DevOps incidents jump 21% as downtime hits 9,255 hours
DevOps

DevOps incidents jump 21% as downtime hits 9,255 hours

Longer outages at developer tools now threaten release schedules and productivity, with GitProtect estimating more than USD $740,000 in losses.

By Shannon Williams • 4 min read • Wed, 29th Apr 2026
Irish visit spotlights Transit9 rollout at Canberra Metro
Smart Cities

Irish visit spotlights Transit9 rollout at Canberra Metro

Irish-backed software is now helping Canberra’s light rail operator streamline permits and contractor management as safety tools are added.

By Mark Tarre • 3 min read • Wed, 29th Apr 2026
TeamViewer adds AI scripting to Tia for IT support
Human Capital Management

TeamViewer adds AI scripting to Tia for IT support

IT teams can now reuse resolved support tickets as scripts, aiming to cut repeat incidents across managed devices and speed fixes.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 28th Apr 2026
ServiceNow & Google Cloud widen AI agent partnership
Data Analytics

ServiceNow & Google Cloud widen AI agent partnership

The expanded tie-up aims to automate telecoms, retail and IT workflows while giving enterprises tighter oversight of AI agents across both platforms.

By Sean Mitchell • 4 min read • Fri, 24th Apr 2026
Companies spread AI across multiple models amid failures
Security Information and Event Management

Companies spread AI across multiple models amid failures

Production AI is straining as 5% of model requests fail and almost 60% of those errors stem from capacity limits.

By Catherine Knowles • 4 min read • Wed, 22nd Apr 2026
Blackline Safety fire & hazmat customer base grows 42%
Data Analytics

Blackline Safety fire & hazmat customer base grows 42%

Demand for connected safety gear is rising as Blackline expands its fire and hazmat customer base to more than 500 departments.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 22nd Apr 2026
BlackBerry survey flags secure messaging gaps in government
Data Protection

BlackBerry survey flags secure messaging gaps in government

Most respondents still trust consumer chat apps for sensitive work, despite widespread confusion over what encryption does not protect.

By Jake MacAndrew • 3 min read • Wed, 22nd Apr 2026
AI code still needs production debugging, report finds
DevOps

AI code still needs production debugging, report finds

Almost half of AI-written fixes still need manual debugging in live systems, with developers spending about two days a week on troubleshooting.

By Catherine Knowles • 4 min read • Thu, 16th Apr 2026
AI code needs production debugging, Lightrun report finds
DevOps

AI code needs production debugging, Lightrun report finds

Engineering teams are still losing two working days a week to debugging, as lack of production visibility leaves AI fixes hard to trust.

By Shannon Williams • 4 min read • Wed, 15th Apr 2026
Kyndryl launches AI Digital Twin for the workplace
Data Analytics

Kyndryl launches AI Digital Twin for the workplace

Downtime at large employers could fall as the new system flags workplace IT faults before staff are disrupted.

By Catherine Knowles • 3 min read • Fri, 10th Apr 2026
Neara adopts ClickHouse ClickStack for observability
DevOps

Neara adopts ClickHouse ClickStack for observability

It should help Neara's engineers resolve incidents more than 50% faster as the utility software company handles seven terabytes of data a month.

By Mark Tarre • 4 min read • Wed, 8th Apr 2026

Stories from Other Regions

Incident management stories

Aged care providers urged to boost feedback loops
Unified Communications

Aged care providers urged to boost feedback loops

Providers face new obligations under 2025 reforms, with prompt feedback handling now central to safer, consumer-centred aged care.

By Christine Davis Specialist Consultant and Bart Thomas Principal – Automation • 4 min read • Mon, 27th Apr 2026
UK data privacy complaints rise in finance & health
Data Protection

UK data privacy complaints rise in finance & health

Complaints over data handling are mounting across UK finance and health, with the ICO seeing the sharpest rise in retail and manufacturing too.

By Catherine Knowles • 3 min read • Wed, 22nd Apr 2026
Ataccama adds AI Act audit evidence tools for banks
DevOps

Ataccama adds AI Act audit evidence tools for banks

Banks face tighter proof demands under the EU AI Act as Ataccama adds pipeline checks to log data quality at the point of use.

By Karen Joy Bacudo • 5 min read • Wed, 15th Apr 2026
Hapax launches AI platform to automate workplace tasks
Customer Relationship Management

Hapax launches AI platform to automate workplace tasks

Beta testing showed the platform can cut manual work quickly, completing more than 350 automations in under two weeks at one organisation.

By Sean Mitchell • 4 min read • Fri, 10th Apr 2026
Australia launches cyber battle to tackle skills shortage
EduTech

Australia launches cyber battle to tackle skills shortage

More than 300 students will get free training and mentoring as a national contest tries to fill Australia’s cyber skills gap.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 8th Apr 2026