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Customer data Stories - Page 17

Global Stories

Customer data stories

From click to delivery: How bad data breaks the eCommerce experience
Customer Experience

From click to delivery: How bad data breaks the eCommerce experience

Bad data is quietly wrecking Asia's eCommerce, fuelling failed deliveries, higher costs and eroding customer trust from click to doorstep.

By Bobby Joseph • 5 min read • Tue, 30th Dec 2025
Data quality issues - Top causes and consequences
Data Analytics

Data quality issues - Top causes and consequences

Flawed, fragmented data is wasting time, money and AI potential; firms must fix ownership, visibility and tooling to restore trust.

By Edmund Ng • 5 min read • Mon, 22nd Dec 2025
How AI Is actually changing decision-making inside enterprises
Data Analytics

How AI Is actually changing decision-making inside enterprises

AI is reshaping how enterprises turn data into action, speeding decisions by connecting systems, workflows and accountability at scale.

By Rohit Garewal • 5 min read • Mon, 22nd Dec 2025
Martech expert reveals the 'customer decisioning blueprint'
Data Analytics

Martech expert reveals the 'customer decisioning blueprint'

Martech guru shares a customer decisioning blueprint to tame AI, data and channels, ushering in autonomous, truly intelligent marketing.

By Satya Upadhyaya • 7 min read • Thu, 18th Dec 2025
Martech experts discuss future of customer data platforms, interoperability and AI
Data Analytics

Martech experts discuss future of customer data platforms, interoperability and AI

Martech leaders say CDPs will shift from passive data stores to AI-driven intelligence hubs, uniting personalisation, media and trust.

By Staff Writer • 7 min read • Thu, 18th Dec 2025
The hidden cost of dirty data in B2B-and how to fix it
Data Protection

The hidden cost of dirty data in B2B-and how to fix it

Dirty B2B data silently drains revenue; smart cleansing, automation and best practice can revive performance and protect your brand.

By Bobby Joseph • 5 min read • Thu, 18th Dec 2025
Amperity unveils AI tools to personalise airline, hotel stays
Digital Transformation

Amperity unveils AI tools to personalise airline, hotel stays

Amperity debuts AI-powered tools for airlines and hotels, promising real-time personalised offers by unifying fragmented traveller data.

By Melania Watson • 4 min read • Thu, 18th Dec 2025
Why address accuracy matters more than ever amid rising tariffs
Customer Experience

Why address accuracy matters more than ever amid rising tariffs

With tariffs climbing and margins squeezed, businesses are turning to precise address data to cut delivery costs and avoid customs delays.

By Edmund Ng • 5 min read • Tue, 16th Dec 2025
Zoom launches AI Companion 3.0 with agentic workflows
Unified Communications

Zoom launches AI Companion 3.0 with agentic workflows

Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.

By Sean Mitchell • 6 min read • Tue, 16th Dec 2025
AI to redefine eCommerce discovery, emotion & subs by 2026
Digital Transformation

AI to redefine eCommerce discovery, emotion & subs by 2026

AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.

By Kaleah Salmon • 5 min read • Fri, 12th Dec 2025
Real people, real numbers: Why phone verification is your new trust filter
Digital Transformation

Real people, real numbers: Why phone verification is your new trust filter

Phone numbers are becoming the new trust filter, helping businesses block fraud, cut wasted messages and secure real, reachable customers.

By Edmund Ng • 4 min read • Wed, 10th Dec 2025
AI agents to transform enterprise, retail & security by 2026
Unified Communications

AI agents to transform enterprise, retail & security by 2026

AI agents are tipped to sweep through enterprises, shops and security by 2026, automating work, reshaping retail and redefining digital trust.

By Kaleah Salmon • 6 min read • Wed, 10th Dec 2025

Stories from Other Regions

Customer data stories

To win at AI, close the gap between strategy and execution
Data Analytics

To win at AI, close the gap between strategy and execution

AI is now mission-critical, but slow, siloed pilots and weak data foundations are stopping organisations from turning vision into value.

By Gavin Seewooruttun • 5 min read • Fri, 19th Dec 2025
Zoho launches AI-driven spend & enterprise billing tools
Data Protection

Zoho launches AI-driven spend & enterprise billing tools

Zoho launches AI-powered spend and enterprise billing tools to help larger firms tighten control of finances and revenue operations.

By Jake MacAndrew • 3 min read • Fri, 19th Dec 2025
UK marketers embrace AI for more personalised Christmas ads
DevOps

UK marketers embrace AI for more personalised Christmas ads

AI now underpins most UK Christmas campaigns, as 78% of marketers use it to deliver more personalised festive ads amid rising consumer demands.

By Sean Mitchell • 3 min read • Wed, 17th Dec 2025
2026 tipped as the year UK retail investors dominate
Crypto

2026 tipped as the year UK retail investors dominate

Retail investors are tipped to rule UK wealth and fintech by 2026 as banks and digital challengers race to capture mass-market demand.

By Shannon Williams • 4 min read • Wed, 17th Dec 2025
What holiday trading strength means for modern retail cyber readiness
Data Protection

What holiday trading strength means for modern retail cyber readiness

Cyber Weekend spending of AUD $6.8 billion shows retail's strength, but AI-powered scams mean cyber readiness is now a peak-season necessity.

By Brad Perriott • 4 min read • Mon, 15th Dec 2025
Why CRM accuracy will decide which revenue teams thrive in the AI era
Customer Relationship Management

Why CRM accuracy will decide which revenue teams thrive in the AI era

As AI transforms selling, only revenue teams with clean, constantly verified CRM data will forecast accurately and truly trust automation.

By Yoni Tserruya • 5 min read • Wed, 10th Dec 2025