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Customer data Stories - Page 27

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Customer data stories

Optiva & GDi partner to enhance telecom operator services
Network Infrastructure

Optiva & GDi partner to enhance telecom operator services

Optiva and GDi team up to provide CSPs with integrated BSS and OSS software, linking billing and customer data to network management, delivering faster time-to-market and improved customer experiences.

By Catherine Knowles • 2 min read • Wed, 10th Apr 2024
Lenovo and NVIDIA unveil suite of new hybrid AI solutions
Marketing Technologies

Lenovo and NVIDIA unveil suite of new hybrid AI solutions

Lenovo, in partnership with NVIDIA, announced hybrid AI solutions at the NVIDIA GTC global AI conference, revolutionising AI implementation across industries.

By Shannon Williams • 3 min read • Fri, 5th Apr 2024
Loyalty, data and “The Golden Rule” behind customer success
Marketing Technologies

Loyalty, data and “The Golden Rule” behind customer success

Business success rests on loyalty, data, and the timeless Golden Rule, highlighting the universal principle's power in fostering growth.

By Sarah Jarvis • 6 min read • Thu, 4th Apr 2024
Reltio introduces AI-powered Customer 360 Data Product
Customer Relationship Management

Reltio introduces AI-powered Customer 360 Data Product

Reltio shakes up the customer relationship management (CRM) and customer experience (CX) sectors with its innovative, AI-powered Reltio Customer 360 Data Product.

By Tom Raynel • 3 min read • Wed, 3rd Apr 2024
The power of embedded green finance
Marketing Technologies

The power of embedded green finance

Banks wrestling with outdated systems can bolster sustainability efforts by leveraging carbon management to personalise client services, ensuring greener finance integrates seamlessly with consumer lifestyles.

By David Beer • 2 min read • Mon, 11th Mar 2024
IWD 2024: Celebrating Innovation on International Women's Day
Marketing Technologies

IWD 2024: Celebrating Innovation on International Women's Day

Innovating with Gen AI on International Women's Day: Engaging with pre-eminent female tech leaders as they shape the marketing landscape for a data-driven future.

By Teresa Sperti and Joyce Gordon • 3 min read • Fri, 8th Mar 2024
Retail, finance sectors face consumer shift over cyber threats
Encryption

Retail, finance sectors face consumer shift over cyber threats

Consumer confidence in retail and finance sectors may wane due to increasing cybersecurity threats, a new study as found.

By Shannon Williams • 2 min read • Fri, 8th Mar 2024
Amperity unveils AI capabilities Explore & Assist to enhance customer data
Customer Experience

Amperity unveils AI capabilities Explore & Assist to enhance customer data

Amperity has launches new generative AI capabilities – Explore and Assist – to join Stitch and Predict in comprehensive suit, AmpAi.

By Sean Mitchell • 4 min read • Thu, 7th Mar 2024
Pacific International boosts data protection with SearchInform solution
Data Analytics

Pacific International boosts data protection with SearchInform solution

Industrial service provider, Pacific International, bolsters cybersecurity with deployment of DLP solution from software firm, SearchInform, enhancing data leak prevention.

By Tom Raynel • 3 min read • Mon, 26th Feb 2024
Searchspring partnership boosts personalised eCommerce
Data Analytics

Searchspring partnership boosts personalised eCommerce

Searchspring's integration with Dotdigital set to transform email campaigns by tailoring product offerings based on customer's past interactions.

By Shannon Williams • 3 min read • Fri, 23rd Feb 2024
Medallia launches Agile Research for advanced market insights
Unified Communications

Medallia launches Agile Research for advanced market insights

Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.

By Catherine Knowles • 3 min read • Tue, 13th Feb 2024
Simplifying the security challenge of operating in multi-cloud
Private Cloud

Simplifying the security challenge of operating in multi-cloud

Overcoming the challenging complexity of multi-cloud operations requires an innovative approach to security focusing on cloud, clusters, containers, customer data and code, commonly referred to as the '5 C's'.

By George Dragatsis • 5 min read • Thu, 8th Feb 2024
Twilio honours AI startups pushing innovation in customer engagement
Data Analytics

Twilio honours AI startups pushing innovation in customer engagement

Twilio honoured innovative startups utilising Generative AI and Twilio's suites to enhance digital communication for customer experiences in its AI Startup Searchlight awards.

By Tom Raynel • 3 min read • Tue, 30th Jan 2024
Data Privacy Day: Zoho highlights the need for more education
EduTech

Data Privacy Day: Zoho highlights the need for more education

Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.

By Tom Raynel • 3 min read • Fri, 26th Jan 2024
Data Privacy Day: Vectra AI emphasises a proactive approach
Data Protection

Data Privacy Day: Vectra AI emphasises a proactive approach

In celebration of International Data Privacy Day, Vectra AI's Chris Fisher stresses the need for organisations to take a proactive stance in improving data protection measures.

By Tom Raynel • 3 min read • Fri, 26th Jan 2024
Sternum & ChargePoint secure Home Flex against IoT vulnerabilities
Data Analytics

Sternum & ChargePoint secure Home Flex against IoT vulnerabilities

In a bid to combat IoT vulnerabilities, security firm Sternum collaborates with ChargePoint to enhance the protection of ChargePoint Home Flex, following the uncovering of significant security flaws.

By Catherine Knowles • 3 min read • Fri, 26th Jan 2024

Stories from Other Regions

Customer data stories

Customer-centric cybersecurity incident response vital for businesses
Data Protection

Customer-centric cybersecurity incident response vital for businesses

Striking a balance between data protection compliance and customer trust is pivotal, making a customer-centric cybersecurity incident response crucial, says a statement from Logicalis Australia.

By Tim Davoren • 4 min read • Wed, 28th Feb 2024
Trade Me sees 20% campaign performance improvement using new tools
Data Analytics

Trade Me sees 20% campaign performance improvement using new tools

New Zealand's largest online auction site, Trade Me, has improved campaign performance by 20% using AI predictive models and tools to optimise personalisation.

By Contributor • 8 min read • Tue, 13th Feb 2024